Privacy Policy
CocoLemon Salon, LLC
Privacy Policy
Last Updated November 16, 2020
Thank you for visiting CocoLemon Salon’s website! Your privacy is important to us. This notice explains our online information practices and the choices you can make about the way your information is used at our Website. All capitalized terms that are defined in this Privacy Policy have the meanings described in our Course Agreement (available at [link to Course Agreement]).
How We Collect and Use Information
We collect the following types of information about you:
Information you provide us directly:
We may ask for certain information such as your username, real name, birthdate, address, phone number and e-mail address when you register for a Course account, or if you correspond with us. We use this information to operate, maintain, and provide to you the features and functionality of the Website.
Information we may receive from third parties:
We do not collect or receive any information about you from third parties unless you have expressed directed a third party to provide such information to us. We do not link your Course account to any third party accounts, such as social media accounts.
Analytics information:
We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the Website. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Website. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user. We may automatically collect certain non-personally identifiable information when you visit our site – such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider (e.g. Comcast, Verizon FIOS, etc.).
Cookies information:
When you visit the Website, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Website (e.g., the pages you view, the links you click and other actions you take on the Website), and allow us or our business partners to track your usage of the Website over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. You may also be able to modify the settings in your browser to accept or decline cookies on an individual basis. However, some features of the Website may not function properly if the ability to accept cookies is disabled.
We may use cookies in the following ways:
1. Where they are essential to make our Website work
2. To enable the personalization features on our site (which give you the ability to recall recently viewed pages and see information which you have input on ine)
3. To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our site. We cannot identify you personally in this way.
Log file information:
Log file information is automatically reported by your browser or mobile device each time you access the Website. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Website, domain names, landing pages, pages viewed, and other such information.
Clear gifs/web beacons information:
When you use the Website, we may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information is allows for more accurate reporting and improvement of the Website.
Device identifiers:
When you access the Website by or through a computer or mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your computer or mobile device, which uniquely identify your device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by us. A device identifier may convey information to us about how you browse and use the Website. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Website. Some features of the Website may not function properly if use or availability of device identifiers is impaired or disabled.
Location data:
When you access the Website by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the Website. Some features of the Website, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
Commercial and marketing communications:
We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Website-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Website, technical and security notices). You may not opt out of Website-related emails.
Use of certain service type information we collect about you:
We use or may use cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) to provide and monitor the effectiveness of our Service; (c) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (d) diagnose or fix technology problems; and (e) help you efficiently access your information after you sign in.
Our Use of Information
We use non-personally identifiable information to analyze site usage, which allows us to improve the design and content of our site. These activities may include, but are not limited to:
§ Administering, protecting, operating and maintaining the Website and our systems;
§ Improving the navigation and content of our Website, system administration and security;
§ Compiling aggregated statistics about the site usage and to better understand the preferences of our site visitors;
§ Carrying out research and development to improve our services;
§ Carrying out other legitimate business purposes, as well as other lawful purposes about which we will notify our visitors.
In the ordinary course, we use personally identifiable information you provide solely to respond to your inquiry or process an application form you have completed on various sections of our Website. These activities may include, but are not limited to:
§ Responding to your specific inquiry or request and providing you with information and access to resources that you have requested from us;
§ Processing and completing business transactions and sending related information, including transaction confirmations, document executions, invoices, and payments;
§ Sending information to you about your account, technical alerts or updates, and other administrative or service-related communications;
§ Helping personalize your experience on our Websites;
§ Helping deliver our services to our visitors and providing customer service and support.
Sharing of Your Information
We may from time to time engage third parties to preserve, analyze or otherwise store or manipulate data received by us from our users and customers and to maintain records that allow us to efficiently communicate with you and provide, recommend appropriate services, execute documents, provide invoices, and collect payment. In all such cases, third party service providers will be required to treat all such data with the same degree of care as CocoLemon Salon and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.
What happens in the event of a change of control:
We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses and other user information related to the Website may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.
Instances where we are required to share your information:
We will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Course Agreement or to protect the security, quality or integrity of our Website; and/or (c) to exercise or protect the rights, property, or personal safety of CocoLemon Salon, our Users, or others.
How We Store and Protect Your Information
Storage and Processing:
Your information collected through the Website may be stored and processed in the United States or any other country in which our Website hosting service or its subsidiaries, affiliates, or service providers maintain facilities. We may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which we or our subsidiaries, affiliates, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.
Keeping your information safe:
We care about the security of your information and use commercially reasonable safeguards to preserve the integrity and security of all information collected through the Website. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from us, at all times. However, we cannot ensure or warrant the security of any information you transmit to us or guarantee that information on the Website may not be accessed, disclosed, altered, or destroyed.
Compromise of information:
In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Your Choices about Your Information
You control your account information and settings: You may update your account information and email-communication preferences at any time by logging in to your account and changing your profile settings. You can also stop receiving promotional email communications from us by modifying your preferences at https://cocolemon-hair.mykajabi.com/email-opt-out
You may opt out of collection and use of personally identifiable information at your request at any time, but this may affect our ability to appropriately serve you. You may also access your profile upon request. We do not directly collect or store any information related to payment cards. For more on this please see the Security section below.
Opting out of collection of your information for Tracking / Advertising:
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents us or our business partners from tracking your browser’s activities in relation to the Website. However, doing so may disable many of the features available through the Website.
How long we keep your private profile information:
Following termination of your User account, we may retain your private profile information for a commercially reasonable time for backup, archival, or audit purposes.
Children’s Privacy
CocoLemon Salon does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. The Website and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
Links to Other Websites and Services
We are not responsible for the practices employed by websites or services linked to or from the Website, including the information or content contained therein. Please remember that when you use a link to go from the Website to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.
Revisions to our Privacy Policy
We reserve the right to revise this policy or any part of it from time to time. Please review the policy periodically for changes. We will notify you of any material changes we make and you will have the opportunity to opt out at that time.
Contact
Should you have any questions concerning this Privacy Policy, you may contact CocoLemon Salon, LLC.
CocoLemon Salon, LLC